"A leader is one who knows the way, goes the way, and shows the way." – John C. Maxwell, celebrated American author, professional speaker and business trainer.
Regardless of the industry or the size of the organization, good leadership skills are crucial to business success. In small and medium enterprises, the entrepreneurial and leadership skills of business owners and managers are especially important because their roles are often more hands-on, more visible, and more accessible to their employees than those of their counterparts in larger organizations.